Your privacy is of utmost importance to us. This page outlines how we collect, use, and safeguard your information when you interact with our services. We are committed to ensuring transparency and maintaining your trust. Please take a moment to review the details below, and feel free to contact us if you have any questions or concerns. Your data privacy is our priority.

Privacy Policy

VTRC (referred to as “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you use our services on the VTRC App and website. Please review this Privacy Policy carefully. By using our services, you agree to the terms outlined here. If you disagree, please refrain from using our services.

  1. Information We Collect
    We collect various types of information from and about users, including:
    – Device Information: Details about your device, including IP address, device type, operating system, and browser type.
    – Location Data: GPS and location data to support real-time tracking and fleet management.
    Usage Data: Information about your usage, such as access times, pages viewed, and actions taken on the App or website.
  2. How We Use Your Information
    We use collected information for multiple purposes:
    – To Provide Services: To deliver, maintain, and improve our IoT solutions, fleet management, and GPS tracking services.
    – To Analyze: To assess usage patterns and enhance the functionality and performance of our services.
    – To Ensure Security: To protect against unauthorized access, fraud prevention, and maintain data security.
  3. Sharing Your Information
    Your information may be shared under certain circumstances:
    – With Service Providers: With third-party vendors and service providers who work on our behalf, like data analysis, payment processing, and customer support.
    – For Legal Reasons: If required by law or in response to a legal request (e.g., subpoena, court order).
    – To Protect Rights: To safeguard our rights, property, and the safety of our users and the public.
    – With Consent: With your consent or at your direction, we may share information with third parties.
  4. Data Security
    We take reasonable steps to protect your information from unauthorized access, disclosure, or alteration. However, no security system is foolproof, and we cannot guarantee absolute security.
  5. Data Retention
    We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  6. Your Rights
    Depending on your jurisdiction, you may have rights regarding your personal information, such as:
    – Access: Right to access the personal information we hold about you.
    – Correction: Right to request corrections for any inaccurate or incomplete personal data.
    – Deletion: Right to request deletion of your personal data, with some legal exceptions.
    – Objection: Right to object to certain processing activities.
    – Portability: Right to request a copy of your personal data in a structured, machine-readable format.
    – To exercise these rights, contact us using the details below.
  7. Third-Party Links
    Our services may contain links to third-party websites or services beyond our control. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
  8. Changes to This Privacy Policy
    We may update this Privacy Policy occasionally. We will notify you by posting the revised policy on our website, and your continued use of our services after changes are posted signifies acceptance.
  9. Contact Us
    For questions or concerns regarding this Privacy Policy, please contact us at:
    Email: vtrc.trace@gmail.com
    Address:
    BharatIot Pvt Ltd.
    Flat No.: FLAT NO. 1
    WARD NO. 20 KUND ROAD, BAHROR
    Industrial Area Botawala
    District: Alwar
    State: Rajasthan
    PIN Code: 301701